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Admin Support

ITSM Administration Support

ITSM, like any other business critical application, requires a level of support, maintenance and enhancement to ensure application availability and continued alignment to changing business requirements. Thebes can provide these services via either a remote administration support service or an onsite managed service.

Why choose Thebes as your ITSM administration partner:

  • Thebes can provide either a fully managed administration service or a support service to your own administration team
  • Provides access to skilled Cherwell resources
  • Supports changing business requirements through flexible resourcing for admin peaks
  • Provides ongoing consultancy services to maximize your ITSM investment
  • Completion of ‘day to day’ operational tasks
  • Completion of routine performance checks and reporting
  • Supports continuous improvement of service management processes and maturity

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Cherwell Partner