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Organisation Service Management

Organisational Service Management (OSM) For Business Units and C-Level Executives

Competitive advantage in today’s connected world comes from digitising and speeding up your business processes throughout. Cherwell’s OSM capabilities improve functional efficiency as well as inter-functional connectivity.  Analogue requests in any industry will prevent businesses from performing at their peak.

Our key OSM capabilities include:

  • HR Case Management
  • Complaints management
  • Bug tracking
  • Product development
  • Marketing launch
  • Room booking
  • Facilities manager
  • Company dashboard
  • Revenue tracker
  • External customer service

Save time and money

From simple tasks like booking a room, ordering business cards and security passes, through to complex HR Case Management or showing a Business Value Dashboard; these processes can all be dramatically improved or optimised to save time and costly resources.

Build tailored OSM content and download powerful Mergeable Apps (mApps)

The Organisational Service Management (OSM) capability within the Cherwell platform enables clients to build robust OSM content that is specific to your business.  You can also use our partner’s Mergeable Applications (mApps) Store to access and download over 100 examples of innovative business processes and reporting applications.




Cherwell Partner