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Careers

Welcome to Careers

As a trusted Consultancy and Assured Outcome Provider (AOP) our values, engagement model and ability to deliver flexible solutions stand us apart from our competitors. We aren’t simply interested in putting more Consultants on-site or in generating more profit, we see our clients as partners, so embrace their culture and values and ensure that we are always focused on delivering the quality outcome they need, in the most efficient time-frame possible. With this in mind, building, growing and maintaining a high quality team who share the same attitude and professionalism towards our partners’ projects is of huge importance to us.

Sales Executive (Hunter) BDM

JOB DESCRIPTION

Name:

Job title:

Salary:

Sales Executive (Hunter) BDM

£30K basic OTE 1st year £80K uncapped

Department:

Sales: Professional Services/ IT Managed Services Sales.

Controlled Functions/areas of significant responsibility:

New Sales Revenues, New Clients, Client Relationships with existing account. Staff augmentation and outsourcing

Purpose:

  • Achieve targets new and existing revenue per annum.
  • Build new business IT managed services pipeline and recruitment T & M
  • Bring in a minimum of 4 New Clients per year
  • Build Sales Team Capabilities to deliver Thebes Group Company Plan Objectives.
  • A strong recruitment back ground would be advantageous

Main duties:

Land new clients and expand existing accounts

  • Prospect: Use existing client base and personal contact network and in collaboration with Thebes' colleagues, management and partners, identify potential new customers;
  • Propose: Gain an understanding of the underlying business needs and constraints of targeted prospects in order to present optimal Thebes' solutions offering quantifiable ROIs;
  • Close: Overcome objections to win mandates in new clients or in new operational areas of existing clients;
  • Deliver: Work with colleagues to ensure client delight; and
  • Hand on: Establish suitable client expectations to enable early hand over of the relationship to a Client Development executive according to an agreed timetable.

Play in the Thebes Team

  • Leadership: Conform to the Thebes modus operandi, supporting colleagues and contributing in the delivery and achievement of our overall team and business objectives;
  • Role model: Help build a client-centred sales team culture and behaviours across the sales organisation and into the company more widely; a strong recruitment back ground would be advantageous
  • Marketing: Work with Thebes management to build the company's reputation in the market and to generate leads;
  • Management: Establish a performance management culture within any direct reports.

Housekeeping

  • Planning: In conjunction with senior management, build and maintain targeted account plans for each prospect and client; and
  • Reporting: Use salesforce.com to record all activity to support reporting, training and revenue demand.

Professionalism

  • To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times;
  • Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required.
  • Comply with external and internal regulatory and statutory policies, procedures and regulations
  • Education:

There are no explicit educational requirements

  • Skills:

Personal

  • Hunter - A true sales professional;
  • Proven track record in delivering new clients and revenues;
  • Ability to manage (a team) under pressure and prioritise workload;
  • Have excellent communication skills and the ability to communicate on all levels - especially with client senior executives(CXO);
  • Ability to handle conflict and work well under pressure;
  • Have good spoken and written communication skills;
  • Enjoy working with people; and
  • Have problem solving skills;

  • Essential Technical Skills
  • Able to demonstrate an in-depth grasp of the challenges facing the implementers of IT systems;
  • Ability to be able to work accurately, with good attention to detail
  • Be able to use databases, spread sheets, word processing and accounts packages
  • Build profitable solutions with cross functional teams
  • Able to understand and discuss clients' P&L and Balance Sheets
  • Build/ Deliver Client Presentations as required.

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

CVI Lead – Human factors

Role: CVI Lead - Human factors

Key Essential Skills

Human factors Cyber Vulnerability Investigations, DSN (Defence Server network), SC Cleared, 4 years experience within the defence space.

Outline Thebes Group

Thebes Group is a leading UK wide IT Infrastructure Technology Consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy Programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here.

Role & Responsibilities

  • Leading the structure or approach to investigating the system's human-related factors
  • Leading the design of the HF data collection tools and protocols (as well as supporting the design of other qualitative data collection activities within the CVI)
  • Supervising the data collection
  • Leading the analysis of the data
  • Leading the assessment of the HF component and its incorporation into the risk mitigation strategies

Essential Experience

  • Knowledge of different industry engagement processes
  • Management of workshops, reference groups, red teams
  • Experience of cyber defence operations across the supply chain
  • Track record of delivering against challenging, hard deadlines in complex problem environments

Thebes provides IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP), we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (i.e. quality service & solutions and return on investment ROI) rather than inputs (i.e. pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy Programme and remaining flexible as our clients' needs change.

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

Contractor and Business Support Administrator

Role: Contractor and Business Support Administrator

Key Essential Skills:

Human resource and talent management, operations and global supply chain management,Financial management,Project managementMarketing and strategic managementDynamic in approach and operates at a fast pace.Educated to degree level. A strong desire to work within IT and Sales. A clear and concise writing style.

Desirable Skills:

Any previous experience or education in Business Administration, business process improvements within a contractor service provider.

Knowledge of:

Knowledge of MS Office packages.Recruitment processesKnowledge or experience within IT would be beneficial.Experience within service improvements, managing and owning processes

Outline Thebes GroupThebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here.

Role & Responsibilities:HR - Resource administration, writing and posting of job advertsClient and Contractor survey managementManagement Information, collate present and design where required weekly/monthly reporting Attend PO Meetings to help contractor extension process and invoice process Contract generation, renewal and ensuring documents are accurate. OperationsPre-Employment screening and process managementStatement of Works Management Interlock between Ops and Finance Develop a strong understanding of the company's range of products and service.CRM ManagementSupplier EngagementSupport Business Development Managers Incident, Change and Problem Management

Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (i.e. quality service & solutions and ROI) rather than inputs (i.e. pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

Junior ITSM Consultant

Role: Junior ITSM Consultant (Full training will be provided)

Key Essential Skills

Process Orientated, exceptional organisation skill, Passionate, Hard Working, can do attitude, Degree in Technology would be beneficial, strong understanding of technology. Training will be provided within the Thebes Academy programme.

Knowledge Of

Computer Science, Mechanical engineering, experience of customer services, Call Logging, full training will be provided with our ITSM partner platform (Cherwell, Snow, Remedy BMC, JIRA) ITIL

Desirable Skills (Any of the below)

Python, Java, C#, HTML, XML, JavaScript/AJAX.

Outline Thebes Group

Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here. Training will be provided.

Role & Responsibilities:

  • Adhere to and promote the defined processes and procedures appropriate to the incident/request. If the incident is received via the Service Desk, ensure all possible diagnostics are undertaken.
  • Acquire business awareness of our customers' reliance on technology to deliver a high level of service.
  • Undertake any alternate support tasks as required to process data or provide information required to ensure the smooth and efficient running of the centre.
  • Your day to day responsibilities will include:
  • Taking ownership and resolving our customers' requests and queries
  • Using your knowledge and problem solving skills to meet and exceed the customer's needs, and help them with their individual business requirements
  • Being a confident communicator using your customer service experience to adapt your conversational style to build rapport with our Customers
  • Maintaining high customer service standards at all times ensuring quality criteria is met in every customer engagement
  • Delivering efficient and professional customer service with the minimum of supervision.

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

ITSM / CMDB Technical Implementation Consultant

Role: ITSM / CMDB Technical Implementation Consultant (Developer / Administrator)

Key Essential Skills

ITSM, ITIL v3, in-depth experience of ServiceNow, Cherwell, BMC Remedy, Frontrange, LANdesk, HEAT, you must have a strong background in Configuration of CMDB and Workflows, data modelling, Orchestration, Workflow Development

Knowledge of

REST / SOAP Webservices, Unix Shell Scripting, PowerShell, SNMP, Service Mapping and tooling of third party applications.

Desirable

ITSM Certified Administrator (Cherwell, Frontrange, Heat, LANdesk, Jira, Remedy, ServiceNow.)

Outline Thebes Group

Thebes does IT solutions & services focussed within the ITSM arena, delivering a service of excellence. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (i.e. quality service & solutions and ROI) rather than inputs (i.e. pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.

Role & Responsibilities

  • Working experience with ServiceNow, in a support/development analyst role in a medium to large scale enterprise organisation.
  • Proven customer support experience in an IT operations environment including management of own workstack comprising incidents, changes and problem records and escalation procedures.
  • Must have extensive knowledge of the following ITIL disciplines including: Incident Management, Problem Management, Change Management, Configuration Management, Request Management and Process Automation.
  • Supporting delivery of successful technology transformations and adoption of new practices.
  • Expert understanding of ServiceNow development and administration.

Key Skills and Experience

  • 5 years plus working with ServiceNow, Cherwell, Frontrange, Heat, LANdesk, Jira, Remedy in a support & development role.
  • Knowledge and qualifications in ITIL and Project Management.
  • Good architecture and design experience.
  • Knowledge and use of toolsets & systems (Sharepoint, JIRA, MS Office, SQL,)
  • Knowledge and use of monitoring tools (BPPM, ADDM, Splunk, App Dynamics)
  • Strong knowledge of Enterprise deployments and infrastructure
  • Proven track record in implementing CMDB, Data Modelling
  • ITSM Configuration and Data Integration
  • ITSM Change Management Processes

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

Technical ITSM Implementation BA

Role: Technical ITSM BA: Cherwell, BMC Remedy, ServiceNow, Frontrange

Key Essential Skills:

ITSM, ITIL v3, in-depth experience of ServiceNow, BMC Remedy, Cherwell , Frontrange, LANdesk, HEAT, you must have a strong background in Configuration and Workflow.

SCRUM/Agile development methodology. Windows Server and Microsoft .Net Framework technology (Windows Server, IIS, SQL Server, Active Directory, Exchange, Web Services) Experience of Build Configuration deployment, reconciliation.

Must have experience of working with an IT Service Management software solution (BMC, ServiceNow, Cherwell, Remedy, Assist ect ect ) Training on specific technology will be given

Outline Thebes Group

Thebes does IT solutions & services focussed within the ITSM arena, delivering a service of excellence. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (i.e. quality service & solutions and ROI) rather than inputs (i.e. pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change

Role & Responsibilities:

  • The day to day duties in this role as the Technical Business Consultant is to work directly with the customer to understand their needs, propose solutions to business problems and lead the technical delivery of their ITSM solution with training provided.
  • Improve the client's IT services they provide to their customers (and the control environment that underpins them) by maturing the underpinning IT Service Management (ITSM) framework, its processes and functions.
  • Provide creative solutions to resolve business problems from customer requirements based on ITSM technology, the ITIL v3 framework and previous solution experience.
  • Replace the current ITSM toolset and avoid risks associated with the current toolset's end-of-life process.
  • Hands-on technical delivery and documentation of ITSM solutions within specified deadlines employing technical skills in Windows Server and Microsoft .Net Framework technology (Windows Server, IIS, SQL Server, Active Directory, Exchange, Web Services etc). Training on specific technology will be given.
  • Technical ability including development, testing and implementation of ITSM solutions with the ability to use the following technical skills. HTML, XML, JavaScript/AJAX, Integrations to a professional level.

Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here.

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

Networks Infrastructure Delivery Manager – Project Management

Role: Networks Infrastructure Delivery Manager - Project Management

Key Essential Skills

Infrastructure Delivery, Implementations, Network Essentials, Network connectivity, WAN/LAN, VPN, Switches, TCP/IP, Cisco and Juniper Networking, MS Project, MS Office Suite, you must have a strong understanding of project management and the full life cycle.

You must have excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude.

Outline of Role

A fantastic opportunity to join a rapidly growing team focussed on delivering high-level services around data centres, switches, LAN/WAN with network essentials experience required to define, document and manage small to medium scale implementation projects with minimal supervision, working with multiple teams that may have differing priorities and working/cultural practices. You will be responsible for preparing, maintaining project plans and track activities against the plan. Implement effective communication plans and operating rhythms, including provision of regular and accurate reports. Working in our Milton Keynes office to offer a global service "eyes on glass".

Role & Responsibilities

  • Stakeholder management
  • Coordinate activities (technical and non technical) with network teams from High Level Design to implementation to operational assurance.
  • Liaise with 3rd party vendors to ensure project deliverables and timescales are agreed.
  • Liaise with Commercial and Business Operations to ensure efficiency around the commercial governance framework.
  • Liaise with BCO to ensure accuracy of hardware ordering and deliverability.
  • Experience of co-location space diversity in terms of Network and Mechanical and Electrical, Telecommunications, Data infrastructure and Financial Data Networks include the carrier access networks
  • Drive deliverables and dates with respective teams and their dependencies.
  • Manage multiple deployments and priorities

Outline Thebes Group

Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here.

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

Junior IT Operator (shifts) -Network Operation Centre

Role: Junior IT Operator (shifts) -Network Operation Centre

Key Essential Skills

  • MS Word, Excel, PowerPoint, Network Essentials, 1st Line Support, Customer Service would be advantageous
  • Full training provided

Knowledge Of

  • Monitoring tools
  • Customer Service

Outline Thebes Group

Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds. To see our list of core capabilities please click here.

Role & Responsibilities:

  • Maintains a high-quality level for the calls received and the tickets handled;
  • Responsible for the daily completion of NOC trouble tickets' in their appropriate time and

manner;

  • Be involved in all the activities related to NOC and Routing Departments and shift handover;
  • Perform all operational procedures as allocated by the shift leader, and operations team leader accurately to completeness and in a timely manner
  • Read handover from previous shift and ensure you understand all outstanding events, errors and problems
  • Ensure all known outstanding, events, errors and problems are highlighted, documented and handed over to the following shift
  • Assist in the maintenance of existing operational documentation and procedures
  • Escalate problems in adherence with the problem management process
  • Provide operational support resources to system managers, DBAs and application support groups, and application developers
  • Assist in producing service exception reports

Thebes does IT services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent more than 15 years willingly sharing the client's risk with them by focusing on outputs (i.e. quality service and ROI) rather than inputs (i.e. price lists and headcount). We do this by fitting skills to needs, not to job titles, augmenting our staff with enthusiastic professionals and remaining flexible as our clients' needs change.

Thebes Group is a leading IT services and technology consultancy based in the city of London and Milton Keynes. Thebes work with a number of leading Vendors, Government, Insurance and Financial Institutions including Investment Banks, Brokers, Hedge Funds.

Established in 1992, we are a full service provider that is 100% focused on delivering client value. We design, develop and implement leading technology solutions and resources, which help you, run your businesses better.

Thebes - Lead by Passion, Driven by Innovation and Dedicated to Results.


Thebes may process any personal information supplied in relation to your application. By providing your information, you consent to Thebes using your information to process your application and acknowledge that we will store and use your information in relation to your application.

Cherwell Partner